The most important piece of a business is its reliable staff. You can’t make a business grow single-handedly. Entrepreneurs that have built flourishing businesses have done so with great reliable employees by their side. Business owners view the hiring of new employees as an investment expecting, of course, to obtain a good ROI over time. Hiring reliable people with good work ethics and commitment is one of the many challenges all business owners and managers face nowadays.
It all starts with the saying “lead by example”. In order to hire a reliable team, managers and business owners need to begin to create a reliable company and a reliable workplace.
Build a sense of belonging, security and pertinence so that all staff member feel part of a family. A happy employee is a productive one. An unhappy employee is not.
7 sure signs that your employee is not happy (therefore not reliable)
1. Late for work, frequent absences and repetitively leaving early.
A problem with punctuality means that the employee has priority issues with regards to the workplace. In the service Industry, it is not always easy to manage appointments and take care of customer needs on the phone. But when the problem arises from absenteeism or punctuality issues, it’s time to take action!
2. Lack of respect for colleagues, upper management and customers.
Life as a business owner can be challenging. There is no greater challenge than that of trying to reach your goals and provide a good service to customers when your staff is not a diehard fan or believer in your core mission and field of work.
After a while, the attitude at work is a key indicator of that lack of adherence to the vision of the workplace.
3. Resistance to responsibility.
There are many aspects of your workplace. Some responsibilities and tasks may seem tedious or boring at times, but the devil is always in the details. A motivated employee will perform at even the most tedious and monotonous of tasks. It’s all part of doing what we do best and providing a great experience for your clients and patients.
4. Lack of Commitment
Is the candidate you are about to hire serious at working in your company for a long time? Or is he/she just passing through, always looking for a better job opportunity? A look at past jobs and time spent at each would provide a clear understanding of the matter.
5. Dishonesty, bad moral values and absence of team play.
Does the individual possess values aligned with yours and the company? Are they responsible and honest about their work? Do you find them trustworthy of working for your company? Are they altruistic and a team player?
6. Lack of respect for policies and procedures
Every business has a culture or a way that people behave and interact with each other. Culture is based on certain values, expectations, policies and procedures that influence the behaviour of a leader and employees. Workers who don’t reflect a company’s culture tend to be disruptive and difficult.
7. Agree with job offer compensation package.
As an entrepreneur, be sure the individual you hire agrees to a market-based compensation package and is satisfied with what you offered. Perhaps, an unsatisfied employee may feel unappreciated and thereby under perform.
In conclusion
Good employees are crucial and also difficult to train, keep and acquire. That is why more and more service-oriented business owners are integrating solutions like OpusTime. Feel free to browse our features
Our easy to use online appointment services, and our complete communications automation and record keeping tools, can help you survive while you search that next precious gem to add to your team.
Opus Time creates a systematic approach that reduces the impact of employee losses and absenteeism.
